A customer service representative will send you an enrollment packet through the mail for you to complete and return in order to sign up for the Green Cross program. Once enrolled, you will receive advance notification of scheduled electric outages for service maintenance and in the event of an unexpected power outage, we will take the steps necessary to restore power as quickly as possible.

We are always working to provide you with reliable electric service but unfortunately, power outages caused by bad weather or equipment failures do happen. Because of these unexpected events we ask people who rely on life-support devices to protect themselves against occasional interruptions of service by having an alternate power supply (please see our information on generator safety).

• Applying for and being accepted into the Green Cross program does not make your account immune from planned or unplanned outages.
• Applying for and being accepted into the Green Cross program does not equate to a discount on your power bill.
• If you are 62 years or older but not on electronically-operated medical equipment, please call us at 775-834-4444 in northern Nevada or 702-402-5555 in southern Nevada so we many note your account.
• There is an option on the Green Cross paperwork to give NV Energy permission to share your information with fire departments and first responders for emergency purposes. Also, there is a section on the paperwork to note if you are homebound.

• Green Cross Application
  • Northern Nevada (English | Spanish)
    
  • Southern Nevada (English | Spanish)
• Green Cross Document Checklist
• Green Cross Flyer (English | Spanish)