No Existing Service Chronological Process Guide

Once you have read this page, go back to read about the steps you need to establish gas service or
electric and gas service.

Please be aware that NV Energy only offers gas service in Truckee Meadows.

Gas Chronological Action Step Customer Utility
Provides sufficient notice of intent to build, and makes formal application with Utility. Large projects tend to require longer lead times

Use the Application for New Service to tell us about your basic service needs, such as the gas appliances or equipment that you plan to install, the project's location, construction timing and contact information.

X
 
Provides credit or security information

If you are a new customer to NV Energy you may have to provide a deposit to establish new service. If you are an existing customer with good credit history, simply refer to your existing service address when our customer service department contacts you regarding deposits.

X
 
Provides required information including engineering design drawings to begin Utility design stage. These drawings must be submitted at the time application is made and must include:
  • Building envelope showing square footage and placement on the lot
  • Any structural, drainage, landscape or site specific features (retaining walls, excavation cut and fill, fountains, ditch or roadway easements)
  • Curb, gutter and paving plans.
  • Landscaping (including retention basins) and sprinkler plans
  • Other utilities: water, sewer, telephone, cable television and any other subgrade obstruction
  • Preferred gas meter locations. See NV Energy standard Volume 15 section 2 and section 3.
  • Gas load requirements in BTU and/or CFH (furnace, boiler, water heating and any other gas equipment)
  • Construction schedule
  • Provide CAD diskette
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Pays engineering advance so Utility can begin design

Depending on the scope of your project, an engineering advance may be required. The engineering advance covers our expenses for revisions to, or cancellations of, service requests. When your project is complete, we will either refund the deposit to you or credit it against the job. Project deposits are also required for any preliminary cost estimates that you may request. A breakdown by scope of project can be found on the service application.

X
 
Obtains all necessary permits from the appropriate inspection authority

Building permits for your construction project are required from the local City or County authority having jurisdiction in your area. It’s a good idea to determine who that authority is and contact them to discuss any permitting required when you make application with the Utility.

X
 
Determines service route and engineers the gas system up to the customer’s meter location

Nevada Public Utility Commission rules state that NV Energy must install gas facilities along the shortest, most practical route. If you want another route because of aesthetic or other non-financial reasons, you'll normally pay the extra cost.

 
X
Specifies the trench (if applicable) and equipment locations
 
X
Prepares construction design

Nevada Public Utility Commission rules state that NV Energy must install gas facilities along the shortest, most practical route. If you want another route because of aesthetic or other non-financial reasons, you'll normally pay the extra cost.

NV Energy identifies costs, prepares construction drawings, orders critical materials with long lead-times, and coordinates your service engineering with other utilities.

NV Energy will design the project in accordance with the tariff schedules and NV Energy standards and practices, while meeting all governmental requirements.

NV Energy will accommodate your design requests whenever possible. Your utility design consultant must approve all design revisions.

Your utility design consultant will provide you with all necessary standards and installation procedures for your portion of the utility construction.

NV Energy designs are “preliminary” at this stage and contingent on obtaining government approval, permits and easements, if required.

 
X
Prepares line extension agreement and mails to customer

The contract under which facilities are extended per Rule 9 filed with the Public Utilities Commission of Nevada.

Once service routes have been established, materials and labor have been estimated, your utility design consultant will prepare the necessary line extension agreement required to serve your project and mail it to you.

You need to execute contracts and advance monies as agreed upon with NV Energy's utility design consultant.

NV Energy will handle any refunding of contract advances. We will review contracts on a regular basis for possible refunds.

Residential contracts are in effect for no longer than ten years from the contract execution date.

How quickly you return your signed agreements and any required advances directly affects the timing of your project. We need to receive all contracts, payments, and rights-of-way, before we can schedule your project for construction.

 
X
Provides acceptable easements on his property. Additional easements may be required on adjacent properties

In the event the Company must extend a gas main or gas service line though privately owned property, an easement must be supplied to the Company by the owner, without charge to the Company, allowing the gas service line to be installed. The purpose of the easement is to obtain legal permission from an owner to allow NV Energy Gas to install and service its facilities. Easements must also be supplied by builders for common driveways within their developments or in any case where the property on which the gas line is located will eventually belong to more than one owner. The easement must be recorded and filed by the customer with the appropriate Register of Deeds. The customer must provide a copy of both the legal description along with the appropriate site plan to NV Energy Gas before installation of the gas line is started.

X
 
May need to pay a cash advance for NV Energy construction. This may or may not be refundable

Per Rule 9 filed with the Nevada Public Utilities Commission the Applicant shall pay to the Utility the full amount of any Advance at the time of execution of the Line Extension Agreement. Rule 9 will give you an explanation of the components of an advance.

X
 
Signs the necessary agreements and returns them to Utility
X
 
Provides property corners and grade stakes
X
 
Prepares easement documents for gas line extension
 
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Obtains signed easements from adjacent property owners for gas line extension
 
X
Stakes the trench and equipment locations. Volume 15 section 3
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Calls 811 to identify any existing underground utilities Volume 15 section 1
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Provides the trench per NV Energy design. Volume 15 section 3
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Inspects the trench. Approves if per NV Energy design
 
X
Schedules applicant installed crew(s) for construction of facilities

Applicants for gas main extensions shall have the option of installing facilities when the utility is unable to guarantee availability of its crews for installation. Please review the General Conditions portion of Gas Rule 9 for clarification of applicant installations.

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Inspects applicant installed facilities. Approves if per NV Energy specs.
 
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Schedules manometer test on interior piping with local governing agency. (Provide 48 HR notice.)

Your plumber will need to have a manometer test passed on your inside gas piping prior to any meter being set.

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Obtains City or County gas approval (high pressure and manometer test OK)

Once your plumber has had a successful manometer test on your interior gas piping, and you have at least one appliance installed, the City or County building department needs to be notified. We must receive approval from that agency before we can set a meter. Many building departments relay this information to us at the end of each business day. If you call us on the same day of your inspection, we most likely will not have a record of the inspection yet.

X
 
Receives a City or County approval
 
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Permanently marks address on the structure. For the types of markings approved by NV Energy, contact your utility design consultant.
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Sets a meter and energizes the service. Only authorized NV Energy employees shall energize a service. Volume 17 Section 8 Index
 
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