Contact Us - Northern Nevada

To report a gas emergency for northern Nevada customers, please call (775) 834-4100 or 1-(800) 962-0399.

Your call may be monitored and recorded.

Main Contact Numbers:

Contact Contact Info
Main Customer Service
24 hours a day / 7 days per week
(775) 834-4444
Para Servicio en Español (775) 834-4700
Toll Free  (800) 962-0399
TTY Sensory Impaired 711
24 hours a day. For safety reasons, please telephone us directly to report trouble. Do not send an email.
(775) 834-4100
Tree Trimming (775) 834-5589
Request Tree Trimming here
Business Solutions Center
Monday thru Friday | 7 a.m. to 6 p.m
Local: (775) 473-6998
Toll-Free: 1-877-377-6387

Topic Specific Numbers:

Contact Contact Info
My Account Support
Call Before You Dig
The nationwide number to call to locate utility lines.
Call Before You Overhead
Accidents involving contact with high voltage lines can result in serious injury - even death.
(702) 227-2929
Human Resources
For verifications of employment:
(800) 367-5690
Graffiti Hotline
Please do NOT attempt to remove graffiti from NV Energy equipment at anytime. It's not safe (energized electrical equipment), we need to ensure equipment identification tags are not painted over, we need to inspect for other damage, and there are specific paint type/color scheme requirements.

Corporate Offices:

Contact Contact Info
Main Office
7:30 a.m. to 5:30 p.m. Monday through Friday.
(775) 834-4444
Northern Nevada email
Main Corporate Number
(for administrative use only)
(702) 402-5000
Shareholder Relations (800) 662-7575 (toll-free)
Media Contacts For a list of media contacts click here

Other Departments:

Contact Contact Info
Retail Tariffs and Rate Schedules
For copies of or questions about NV Energy's retail tariffs and rate schedules contact:
Conservation Ask an Energy Expert View a list of Frequently Asked Questions


Contact Contact Info
Mail Payments
(Northern Nevada)
PO BOX 30073
RENO NV 89520
Payment Locations NV Energy's Shop & Pay locations let you pay your NV Energy Bill at grocery stores, pharmacies and other convenient places in your neighborhood. With over 200 Shop & Pay locations state-wide, it's easy to take care of two errands with one quick stop.
Mailing Address (Northern Nevada)
NV Energy
PO Box 10100 Reno, NV 89520
Corporate Headquarters 6226 West Sahara Avenue
Las Vegas, Nevada 89146
New Construction/Development Northern Nevada
For a list of utility new development contacts in northern Nevada go to this web page .