Green Cross

Life Support Equipment

Are you or permanent members of your household dependent on electrically operated medical equipment in use 24-hours a day? If "yes," then call:

Northern Nevada
Southern Nevada

A customer service representative will send you an enrollment packet through the mail for you to complete and return in order to sign up for the Green Cross program. Once enrolled, you will receive advance notification of scheduled electric outages for service maintenance and in the event of an unexpected power outage, we will take the steps necessary to restore power as quickly as possible.

We are always working to provide you with reliable electric service but unfortunately, power outages caused by bad weather or equipment failures do happen. Because of these unexpected events we ask people who rely on life-support devices to protect themselves against occasional interruptions of service by having an alternate power supply (please see our information on generator safety).