Cool Share for Southern Nevada

Energy Savings for All

Your participation in Cool Share is more powerful than you might realize. Each year you help our community maintain a stable energy supply during times of peak demand in an environmentally responsible manner.

Last summer, you and your fellow Cool Share customers saved 140 Megawatts of electricity at peak times during energy events. You saved the same amount of power provided by three natural gas-fired generators. Additionally, Cool Share energy savings in 2013 totaled 2.8 million kWh – that's equal to avoiding over 2,000 tons of greenhouse gas emissions or planting 49,500 trees.

Cool Share also provides added convenience to your life with remotely controllable programmable thermostats. Please make sure your thermostat is programmed properly and that you have easy access to the web tools that allow you to make changes.

Thank you for your commitment to saving energy with us.

Important Updates 

Maintaining Active Participation

NV Energy strongly values and supports customer choice and comfort. That's why participation in energy events is optional. However, due to recent program changes and regulatory updates, participation in at least 50% of energy events is required to maintain active program status and receive benefits. Remember, avoid adjusting the temperature during an energy event; doing so will result in an override and may impact your participation status.

Receiver Switch Customers

A small percentage of our very first Cool Share customers still have an older technology called a Receiver Switch or DCU installed on their A/C unit. If your Receiver Switch is no longer working properly, you may be eligible for an upgrade to newer thermostat technology.  Please call Customer Care at 702-402-1111 if your receiver switch is no longer working to take advantage of this offer. 

Thermostat Customers

The vast majority of our thermostat customers have devices that are performing very well.  However, a small portion of the devices are no longer communicating with NV Energy systems, which means that customers will not be able to program them over the Internet and will not be able to participate in Energy Events. We would like to get your device working properly so you can maintain program benefits. Call Customer Care at 702-402-1111 today if you think your thermostat may not be communicating properly.

Annual Dividend for Energy Event Participation

Your 2013 participation credit has been posted to your account as of June 26th.  The average home received a bill credit of $4 to $7, as electricity market prices used to calculate actual energy savings were fairly low in 2013.  Additional Cool Share benefits are sponsored by NV Energy and provided at zero cost to Cool Share customers. These include programmable thermostats, professional installation, dedicated Cool Share customer care center available 24/7, and year-round energy savings.

Your participation makes a big difference for the community, as mentioned above, and we thank you for being a part of Cool Share.  Last summer there were 28 short-duration Community Energy Events, and NV Energy has credited more than $400,000 to nearly 67,000 customers in Cool Share and mPowered (a similar home energy savings service offered by NV Energy). 

Summary of Benefits

  • Cool Technology and Services – Enjoy added convenience of online access to your programmable thermostat. Click the image (at the top right of the page) that matches your Cool Share thermostat to login.
  • Bragging Rights – Cool Share customers are community leaders helping southern Nevada maintain a stable energy supply during times of peak demand in an environmentally responsible manner.
  • Enjoy a Fixed Summer Month Bill Credit – As an active Cool Share customer, you receive a fixed monthly bill credit for each device in your home during the summertime (June-September).
  • Earn an Annual Dividend for Energy Event Participation – After the end of the summer a dividend payment is awarded based upon your individual energy savings as measured by your smart meter and multiplied by the actual summer peak electricity prices.
  • Participation is Easy and Automatic – To fully take advantage of your Cool Share benefits and savings, make sure you participate in energy events and leave your thermostat settings alone during an event.

For more information about the new program benefits, please review this Cool Share Savings Guide FAQ.

Also, you may contact our customer service center at (702) 402-1111 or use this form on the FAQ page to ask questions.

No New Enrollments

Cool Share is closed to new customers and no longer accepting new enrollments.

How Cool Share Works

  • Cool Share Participants are given either a Digital Control Unit (DCU) or a programmable thermostat (Carrier, Honeywell UtilityPro, Honeywell ExpressStat). These devices allow us to initiate energy events during times of peak energy demand.

  • On days when the demand for electricity is peaking (typically the hottest days of summer) we send a signal to your thermostat or DCU. If you have a thermostat, the setpoint temperature will be increased 4 degrees during the energy event. If you have a DCU, the signal tells the compressors in your air conditioner to cycle on and off during the energy event. (View last year's calendar showing how many events took place.)

  • In your home the temperature may rise a little, but you'll still stay comfortable. Most Cool Share customers say they never even notice the change.

  • If a situation arises where you need to override the energy event, you can stop your air conditioner from going into conservation mode. However, not participating in events reduces your annual Cool Share rebate.

  • Please visit the Cool Share FAQ page for more detail on the program and how annual rebates are calculated