Payment Options Help

Automatic Monthly Payments

Biling and Payment Options Menu:

  • Click Sign up for Automatic Monthly Payments
Billing and Payment Menu Page
  • Indicate if the account is Checking or Saving radio button
  • Enter the Banking Routing Number
  • Enter the Banking Account Number
  • Confirm the Banking Accounting Number

If there is a balance owing during the sign up for Automatic Monthly Payment, you have an option to make the payment at this time. By clicking the following:

  • Yes - Payment will be drafted at this time

    • Enter the Payment amount if different from the amount box
    • Enter in a Due Date
  • No - Payment will not be drafted

    • Enter the Payment amount if different from the amount box
    • Enter in a Due Date
  • Click NEXT

Review Information Page:

  • Review the Banking Account information
  • Click Submit
Automatic Monthly Payments Review Page

Enrollment Confirmation Page:

Automatic Monthly Payments Confirmation Page

Change Bank Information

Biling and Payment Options Menu:

  • Click Change Bank Information
Billing and Payment Menu Page

Bank Information Page:

  • Click the Change link
Bank Information Page

Change Bank Information Page:

  • Enter the new bank information
  • Click Save
Change Bank Information Page

Note: Changing the bank information will not affect any pending payments on the account. If the bank information needs to be changed for a pending payment scheduled for a future date.

Set up Payment Arrangement

Use this page to create or view an existing Payment Arrangement. Payment Arrangements allow you to pay your balance with one, two, or three payments. These payments can be made weekly, bi-weekly, or monthly.

Biling and Payment Options Menu:

  • Click Set up Payment Arrangement
Billing and Payment Menu Page

Payment Arrangement Request Page:

  • Payment Type: Choose a payment type -- weekly, bi-weekly, or monthly
  • Start Date of First Payment: Enter the payment date for the first payment. This can be made any weekday within the next two weeks, excluding weekends and holidays.
  • Number of Payments: Enter the number of payments (limit 3).
  • Click the Calculate button to continue to the Payment Arrangement Review page.
  • Click the Cancel button to return to the Account Overview page.
Payment Arrangement Request Page

Payment Arrangement Review Page:

  • Review the payment arrangement terms and click the 'agreement' box indicating you agree with the payment arrangement.
  • Click the Cancel button to return to the Account Overview page.
  • Click Back to return to the Payment Arrangement Request page.
  • Click Accept to continue to the Payment Arrangement Confirmation page. 
Payment Arrangement Review Page

Payment Arrangement Confirmation Page:

This page provides confirmation that your payment arrangement has been processed.

Payment Arrangement Confirmation Page

Payment Arrangement E-mail Confirmation:

Once the customer clicks the Done button, an email confirmation will be sent to the email address currently stored on their MyAccount file

Payment Arrangement E-mail Confirmation